Frequently asked questions
Q: On which devices can I run kor.im Phone Locator?
A: You can run the application on what should be all Android devices (version 1.5 and up) out there.
Q: How do I register to be able to log in at kor.im?
A: Just start kor.im Phone Locator and click the Register button, enter your Google account, and your device will automatically register at kor.im.
Q: Where can I download kor.im Phone Locator?
A: All your have to do is to search for kor.im on Android Market on your Android device. During the test period of the new kor.im site you have to manually download and install the app found on the frontpage.
Q: I'm having trouble uninstalling the app. How can I uninstall it?
A: To be able to lock the phone's screen from kor.im the app needs to be set up as a device administrator. To turn of this you have to go to your device's settings and Security and location, then to Select device administrators, and then uncheck the kor.im Phone Locator option. Now you'll be able to uinstall the app just like any other app.
Q: What is the difference between the light version and the normal version?
A: The difference between the light and the normal version is that the light version doesn't ask for internet access, which means that you don't get a login for this site to get more detailed tracking data. Typically the light version will be for the ones who want to be able to get the location of the phone returned in an SMS and make it ring, without giving the application permission to access to the Internet.
Q: Why am I unable to get a location for the phone?
A: If you're never able to get a location you should check if you allow for applications to turn the GPS radio on. Go to your phone's settings (the menu item called Settings) and then Security & location and ensure that Enable GPS satellites is checked. This doesn't turn on the GPS at all times, but lets the applications that have the permission use the GPS radio. From version 1.4 you will be warned about this on the startup of kor.im Phone Locator.
Also if you have never used Google Maps or any other application that uses the GPS it might need more time to get a location. The same can be the case if you travel across the country/world. Try to get a location using Google Maps to ensure everything's working fine and then try sending an SMS to the phone. And please do remember that a GPS needs to get at least some satellite signals to work.
Q: Why does it sometimes take some time before the location is returned per SMS/text?
A: When the application receives the keyword for returning the location per SMS it will first try to get a position with the GPS. If no position is received within three minutes it will try for two minutes to get a network based one. This means that it can take from just a few seconds, to in worst case if no position is found, up to five minutes before the SMS is returned.
Q: Can I track the phone from kor.im?
A: Yes, this is possible if your device supports Android 2.2 and above.
Q: Why aren't the incoming SMSes/texts hidden from the receiver?
A: Android doesn't allow for SMSes to be invisible for the user. This is probably a security measure to avoid the spread of viruses and other malware. However, if you have Android 2.2 or higher installed you will be able to silently track the device from this site.
Q: Why does my phone only ring once or a few seconds when sending the ring keyword?
A: This is probably because the phone's default ringtone only lasts that long. Please go into kor.im Phone Locator's settings and check which ringtone is set in Ringtone for ring keyword. You should select one that isn't just a short notification sound.
Q: What happened to the old site?
A: The old site is still available at https://roysolberg.com/kor.im/. You'll still be able to use that site for a while, but you should upgrade your Android application and start using this site.
Q: How can I get in contact with you?
A: Please send me an e-mail at kor at roy solberg dot com.
Q: What's up with the name? kor.im?
A: Kor actually means where in the developer's Norwegian dialect. And it's good with a short web address that people remember.